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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Penny Whitesell

April 25, 2025

5  out of  5
rating by Penny Whitesell
"Just wanted to say that Crystal did a phenomenal job with getting us switched over to State Farm. Answering all my questions promptly!"
We responded:
"Appreciate the kind review Penny"
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Ike Snelgrove

April 15, 2025

5  out of  5
rating by Ike Snelgrove
"The woman who helped me....gave me just what I was asking for plus us she helped me change my plan and explained things very well to me..she really helped me out a lot. I give her a 5 stars."
We responded:
"Thanks you Ike"
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David Smith

April 11, 2025

5  out of  5
rating by David Smith
"Excellent service"
We responded:
"Thanks David"
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Kelly Campbell

April 10, 2025

5  out of  5
rating by Kelly Campbell
"Maureen was very friendly, helpful and knowledgeable."
We responded:
"Much appreciated Kelly"
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Debbie Obaugh

March 25, 2025

5  out of  5
rating by Debbie Obaugh
"L?We have been with State Farm for over 30yrs. They have always been. There for us. My husband passed away in March,due to a fire in our house. Maureen Cole has always been there for me. She is the person I call for anything I don't understand. So I just wanted to give out praise's to Maureen Cole. For her dedication and working beside me at all times. Thank you Maureen Cole for being there for me.❤️🙏"
We responded:
"Thanks Debbie, we were saddened by your loss and know it was a very difficult time. We are glad that we were able to be there for you and help support you during that time."
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Cooper Chandler

March 24, 2025

5  out of  5
rating by Cooper Chandler
"Crystal is the best, she is honest with you and always very helpful."
We responded:
"Thanks you Cooper"
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George Parry

March 20, 2025

5  out of  5
rating by George Parry
"Super friendly service."
We responded:
"Thanks George!"
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Scott Staples

March 10, 2025

5  out of  5
rating by Scott Staples
"Crystal was very helpful taking care of my insurance needs today"
We responded:
"Thanks for recognizing Crystal Scott"
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Stuart Johns

February 25, 2025

5  out of  5
rating by Stuart Johns
"Crystal did an excellent job with quick service in transferring my coverage from my old car to my new one. It was a smooth transition."
We responded:
"Appreciate you Stuart!"
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Sarah Wapner

February 25, 2025

5  out of  5
rating by Sarah Wapner
"Crystal, the Customer Service rep for Dave is AMAZING and always so helpful and friendly! Always graciously answers questions and provides any info one could need about their policies and other insurance questions."
We responded:
"Thanks so much Sarah"
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John Park

January 23, 2025

1  out of  5
rating by John Park
"Felt discriminated and unwelcome.."
We responded:
"John we see your review is unwarranted as we have never even spoken to also we have never had contact with you or done business with you, and that you live out of town 110 miles away in Sterling VA. We would welcome the chance to earn your businss and would appreciate you removing the negative review. We would never discriminate against a customer or potential customer. We are not sure why you would leave a low review and no comments. Thank you for the opportunity to correct. We question the validity of your review. Your review is clearly an attempt to sabotage a small business due to outside interest. Thank you"
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Don

January 21, 2025

5  out of  5
rating by Don
"Great customer service. Maureen is very responsive and will take care of you 100%. I really appreciate Maureen and the entire Dave Shelor office! Don Hicklin"
We responded:
"Thanks Don. Appreciate you taking the time to write the review."
Profile photo of Rebecca Hamel

Rebecca Hamel

January 11, 2025

5  out of  5
rating by Rebecca Hamel
"Great service with Dave Shelor’s group. Everyone person there is willing to help, answer your questions, and take the time to make you feel comfortable with what you are buying. What a great team, in a fantastic location, and an exceptional costumer experience."
We responded:
"Thanks Rebecca"
Profile photo of Sharon Hamel

Sharon Hamel

January 11, 2025

5  out of  5
rating by Sharon Hamel
"Dave took the time to welcome me to the area and to share some local information. He also carefully explained the car insurance and renter's insurance policies. His office staff members were kind and helpful."
We responded:
"Sharon Thanks you. It was a pleasure meeting you and learning about the move. we look forward to having you all as customers and thank you for the opportunity. Welcome !"
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Luke Vicario

December 18, 2024

5  out of  5
rating by Luke Vicario
"Outstanding service and answering all my questions!"
We responded:
"Thanks so much Luke"
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Skip Howdyshell

December 18, 2024

5  out of  5
rating by Skip Howdyshell
"Maureen was a pleasure to work with , very polite & courteous ."
We responded:
"Thanks for the review"
Profile photo of Ben Sours

Ben Sours

November 15, 2024

5  out of  5
rating by Ben Sours
"Couldn’t ask for a better easier experience than what I had. Crystal was amazing in helping explaining everything to me and going the extra mile to get everything done quickly. Thank you so much for making this such an easy process."
We responded:
"Thanks so much for the review Ben."
Profile photo of Roger Offenbacker

Roger Offenbacker

November 14, 2024

5  out of  5
rating by Roger Offenbacker
"Excellent customer service! Fast friendly and personable. Helped me save money. Thank you Maureen Cole"
We responded:
"Roger We appreciate you taking the time to review us"
Profile photo of Alex Kasak

Alex Kasak

November 14, 2024

5  out of  5
rating by Alex Kasak
"Maureen gets the job done efficiently and is a lot of fun to boot!"
We responded:
"Thanks so much Alex"
Profile photo of Jason Rubenalt

Jason Rubenalt

November 14, 2024

5  out of  5
rating by Jason Rubenalt
"Crystal was awesome in providing a significant decrease in my auto insurance cost per month. Great mentality, she was let me vent about why i was disgruntled with my previous insurance, applied discounts where applicable (which everyone really likes), and accomplished my goal expeditiously."
We responded:
"Jason Thanks you for the great review"
Profile photo of Stephen Flournoy

Stephen Flournoy

November 13, 2024

5  out of  5
rating by Stephen Flournoy
"This office is always willing to help with price check quotes or whatever I need. Crystal and Maureen are always friendly and smiling."
We responded:
"Your awesome Stephen"
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Mack Carpenter

October 23, 2024

5  out of  5
rating by Mack Carpenter
"Mrs. Flournoy was very helpful to us in our discussions."
We responded:
"Thanks Mack"
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Shell Shock

October 17, 2024

5  out of  5
rating by Shell Shock
"Crystal does an amazing job"
We responded:
"Thanks for the review"
Profile photo of Connie Carpenter

Connie Carpenter

September 30, 2024

5  out of  5
rating by Connie Carpenter
"Great company. Good service. Crystal Flournoy is a compassionate and dedicated person. She is understanding of others needs."
We responded:
"Thanks Connie!"
Profile photo of Audrey Hines

Audrey Hines

September 30, 2024

5  out of  5
rating by Audrey Hines
"the girls up front are very polite and helpful. if they dont know they find out. crystal was very friendly. overall a great experience"
We responded:
"Appreciate the review Audrey"