Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jordyn Stafford

Jordyn Stafford

November 23, 2025

5  out of  5
rating by Jordyn Stafford
"Crystal did an amazing job helping me get a better rate on insurance than the company I was with! She was super friendly and made sure I got all the discounts I was eligible for and explained everything clearly."
We responded:
"Thank you Jordan for the great review."
Profile photo of adam hall

adam hall

November 21, 2025

5  out of  5
rating by adam hall
"Good people and great prices."
We responded:
"Thanks so much Adam"
Profile photo of randall byer

randall byer

November 18, 2025

5  out of  5
rating by randall byer
"Great experience with Dave and Crystal.They priced all my vehicles and home and saved me over 2k per year.These folks explained the coverages and answered all questions.Never felt rushed or pushed.Good people!"
We responded:
"Randy We are so glad to have you here at State Farm. Also that we could save you so much! Thanks for the great review."
Profile photo of Peter Messina

Peter Messina

November 10, 2025

5  out of  5
rating by Peter Messina
"Incredible Team at the Stuarts Draft, VA Office. The people are friendly and fantastic. Crystal Flournoy did an awesome job, and saved me several hundreds of dollars on my coverage."
We responded:
"Thank you Peter!"
Profile photo of Ashley Hutchinson

Ashley Hutchinson

October 9, 2025

5  out of  5
rating by Ashley Hutchinson
"If you’re looking for an honest and friendly agent Dave is your guy! The whole office is welcoming and switching insurance companies was a breeze with them! I highly recommend Dave and his wonderful team for auto and home! Happy to be working with you all!"
We responded:
"Thanks Ashley. You are most welcomed and we are so looking forward to having you all as customers for State Farm! Thanks for giving us the opportunity to earn your businss!"
Profile photo of Mark Ham

Mark Ham

October 7, 2025

5  out of  5
rating by Mark Ham
"Working with Maureen as always a pleasure. She’s very knowledgeable and can help you through about any situation."
We responded:
"Thanks for the great review Mark"
Profile photo of Barbara lucia

Barbara lucia

October 6, 2025

5  out of  5
rating by Barbara lucia
"You can never go wrong with State Farm, especially if you have someone like Crystal to help you out with any concerns or issues you might have! She’s the best and definitely deserves a raise!!"
We responded:
"Thanks for the awesome words Barbara"
Profile photo of Alexis Haaland

Alexis Haaland

September 30, 2025

5  out of  5
rating by Alexis Haaland
"Crystal was so sweet and patient with the changes we needed to make to our account. Very helpful and very informative! We love our State Farm family!"
We responded:
"Thank you for the great review Alexis!"
Profile photo of davejanice chappel

davejanice chappel

September 12, 2025

5  out of  5
rating by davejanice chappel
"I about had a heart attack when I heard how my farmers had gone up again and my son said call Crystal. She works at State Farm and she had everything done the next day. She printed out my home my two autos and motorcycle she was just very gracious and very willing to help. Even though she wasn’t feeling well, she did everything and was very pleasant the whole time."
We responded:
"Janice Thank you so much for the review. We are glad to have you with State Farm Thanks for recognizing Crystal!"
Profile photo of Charles Hutchinson

Charles Hutchinson

August 16, 2025

5  out of  5
rating by Charles Hutchinson
"She answered my questions and was polite in the process. She was considerate of my time but thorough."
We responded:
"Thanks Charles"
Profile photo of Angela Tomlinson

Angela Tomlinson

August 15, 2025

5  out of  5
rating by Angela Tomlinson
"Maureen was a great help to us. She is kind, warm and professional. Maureen, thank you for taking care of our needs ~ you deserve a big pay raise!!!"
We responded:
"Thank you Angela!"
Profile photo of carolyn snell

carolyn snell

August 14, 2025

5  out of  5
rating by carolyn snell
"Maureen provided prompt, courteous service!"
We responded:
"Thank you Carolyn"
Profile photo of Florence Sprouse

Florence Sprouse

July 31, 2025

5  out of  5
rating by Florence Sprouse
"Crystal is awesome , she takes care of the situations no matter what it is."
We responded:
"Thank you Florence!"
Profile photo of Tracey Hall

Tracey Hall

July 30, 2025

5  out of  5
rating by Tracey Hall
"Crystal has been amazing to work with. She has been very helpful."
We responded:
"Thanks Tracey"
Profile photo of Jeff Maxfield

Jeff Maxfield

July 18, 2025

5  out of  5
rating by Jeff Maxfield
"Ms. Maureen Cole was so very helpful with setting my safe driving app up. She struggled with me and my tech ignorance for two days until it was working and I understood everything. She really went above and beyond! Thank you so much!"
We responded:
"Much appreciated Jeff"
Profile photo of Terry Workman

Terry Workman

July 18, 2025

5  out of  5
rating by Terry Workman
"Moey is a excellent representative quick with replying and attentive to your needs!"
We responded:
"Thank you Terry"
Profile photo of Carrie Ross

Carrie Ross

June 12, 2025

5  out of  5
rating by Carrie Ross
"Crystal F at Stuarts Draft Virginia, Has really been very helpful, with getting our insurance changed over an checking to make sure we are still doing good an she keeps us updated she answer any questions we have, she always greets us with a smile. 😃. Thank you Crystal for all you do."
We responded:
"Thank you so much for your kind review"
Profile photo of Charles Santana

Charles Santana

June 12, 2025

5  out of  5
rating by Charles Santana
"Always a pleasure to work with when nswering my questions or adding coverage.."
We responded:
"Appreciate the review Charles!"
Profile photo of John Rudin

John Rudin

May 30, 2025

5  out of  5
rating by John Rudin
"You have the BEST staff that you could.ever want. They even put up with ME!!! I'm taking them lunch one day, so,what you want?"
We responded:
"John, we really appreciate you!"
Profile photo of James Ratcliffe

James Ratcliffe

May 8, 2025

5  out of  5
rating by James Ratcliffe
"The service that Crystal provided was top notch. Everyone is super nice an go thr extra mile to take care of the business at hand. Very much a great group of people to deal with. James Ratcliffe"
We responded:
"James Thank you so much. You are a great customer. We have enjoyed the many conversations with you, getting to know you.... and laughed when you laughed and cried when you cried. We thoroughly enjoy seeing you."
Profile photo of Penny Whitesell

Penny Whitesell

April 25, 2025

5  out of  5
rating by Penny Whitesell
"Just wanted to say that Crystal did a phenomenal job with getting us switched over to State Farm. Answering all my questions promptly!"
We responded:
"Appreciate the kind review Penny"
Profile photo of Ike Snelgrove

Ike Snelgrove

April 15, 2025

5  out of  5
rating by Ike Snelgrove
"The woman who helped me....gave me just what I was asking for plus us she helped me change my plan and explained things very well to me..she really helped me out a lot. I give her a 5 stars."
We responded:
"Thanks you Ike"
Profile photo of David Smith

David Smith

April 11, 2025

5  out of  5
rating by David Smith
"Excellent service"
We responded:
"Thanks David"
Profile photo of Kelly Campbell

Kelly Campbell

April 10, 2025

5  out of  5
rating by Kelly Campbell
"Maureen was very friendly, helpful and knowledgeable."
We responded:
"Much appreciated Kelly"
Profile photo of Debbie Obaugh

Debbie Obaugh

March 25, 2025

5  out of  5
rating by Debbie Obaugh
"L?We have been with State Farm for over 30yrs. They have always been. There for us. My husband passed away in March,due to a fire in our house. Maureen Cole has always been there for me. She is the person I call for anything I don't understand. So I just wanted to give out praise's to Maureen Cole. For her dedication and working beside me at all times. Thank you Maureen Cole for being there for me.❤️🙏"
We responded:
"Thanks Debbie, we were saddened by your loss and know it was a very difficult time. We are glad that we were able to be there for you and help support you during that time."